FAQ


WHAT IS THE MINIMUM ORDER FOR CATERING?
If you would like to pickup your catered meal, the minimum order is 10 guests.  For a full service catering with a server, the minimum order is 30.

HOW DO I PLACE MY ORDER?
Placing your Capri catering order could not be easier! Please call one of our catering specialists at 519.969.6851 and we will help you with every detail.

ADVANCED NOTICE FOR CATERING SERVICES?
Yes. For delivery, we must have a minimum notice of 24 hours. For full service catering, we recommend that you reserve Capri Catering  service as soon as you know the date of your event. The other details can wait! Still, we request that you place your order with at least one week in advance. During holiday periods, we suggest as much advanced notice as possible. For both Capri deliveries and full service caterings, orders are first come, first served.

WHAT IS INCLUDED IN MY CATERED EVENT?
Full service catering includes one or more of our catering team members and all that is needed to set up a buffet for you (chafing dishes, serving utensils, quality plates and cutlery). Linens are also provided for the buffet.

CAN I CHANGE THE DETAILS OF MY CATERING ORDER?
Yes. You can make menu changes and adjust the number of guests until 72 hours before the scheduled event.

HOW CAN I PAY FOR MY CATERING EVENT?
We accept cash and all major credit cards. We may ask for a deposit.  On the morning of your event, we will charge your credit card in full, or you may pay with cash upon arrival. Our catering team will confirm all the details with you 48 hours prior to your event.

CAN I CUSTOMIZE MY MENU?
Of course! Our catering menu represents the most popular choices of our guests over the years, but we are happy to accommodate special menu requests and mixing and matching of our sides and salads.

HOW DO I ORDER FOR CHILDREN?
Typically, we suggest that each child under the age of 10 be counted “2 for 1″ – two children for one adult.

HOW DO I ORDER FOR VEGETARIANS?
We have several menu items to suggest for your vegetarian guests. Please ask us for further details and our best suggestions when placing your catering order.

DOES CAPRI OFFER BEVERAGES?
Yes. We can provide both Pepsi™ products and bottled water for your event at a reasonable price per person. Please ask us for details if this interests you!

WHAT IS THE COST OF A SERVER FOR MY EVENT?
We recommend one server per 50-60 guests. The server cost varies according to your location and required needs. Typically, a server is available to you for three hours with a 45 to 60-minute set up time, 90-minute serve time and 30-minute clean up time. Each event is unique and our servers can remain longer depending on your needs. Please call our catering team at 519.969.6851to discuss your event and how can best help.

HOW DO I TIP?
Caterers and delivery drivers appreciate any gratuity you provide them.

As a rule, we do not mandate the amount of gratuity given, but we suggest 15% of your bill before tax and labor.